Neither the fabrics nor the inks contain any lead, and they are non-fattening (though we don't recommend you eat them). We can provide MSDS data (for a small charge) if you require that. All of our fabrics are supplied from American textile mills. Fabric is printed in small batches and may have slight color variations from what is represented in web photos.
Size & Structure
All of our buddies are approximately 16” Tall and made of 100% custom designed polyester fleece with 100% polyester stuffing.
We put the safety of our littlest fans first; another reason we are Made in the USA. Our products contain no small parts and no choaking hazards. They are safe for children 6 Months and up.
Visitors to our website can register and purchase products. When you register, we will request some personal information such as name, address, email, telephone number, account number and other relevant information. If you are purchasing a product, we will request financial information. Any financial information we collect is used only to charge you for the products you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information.
Orders received Monday-Friday before 12 pm. PST are shipped the same day. Orders received on weekends or holidays, or after 12pm PST on business days are shipped the next business day. Our standard shipping arrives in 1-3 business days. Express delivery can be requested for next day.
Limits of Responsibility
Our buddies are made in a factory that has been making stuffed toys for over 50 years. They were chosen for their quality workmanship.We accept no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of product.
Refunds, Credits and Balances Due
We want you to be happy with your purchase. Our return policy is 10 business days and charges minus shipping will be returned to your original form of payment. To return your item contact us to obtain an RMA number first. All items must be accompanied by an RMA number or they will not be processed.
A defective item is one that is inoperable but has no apparent damage. If you receive defective merchandise, please email StrauberryStudios for assistance. If an order arrives to you with obvious shipping damage, please refuse the delivery. If you have accepted delivery and then find shipping damage, please call the fulfiller immediately using the contact information included with the order.